Priovacy Policy
We always care your privacy.This website is not harmful to use in your Mobile,Computer or Laptop.We are not display your personal details in front of public without your permition.
1. Preliminary
http://www.trinayani.co.in (the "Website") is owned and operated by Trinayani Consultancy Services Pvt.Ltd. an Indian registered company ("Trinayani Consultancy Services Pvt,Ltd.", "we", "our", "us").
1.1 Your consent
This Privacy Policy sets out Trinayani Consultancy Services Pvt Ltd's policies relating to the collection and use of Your Personal Data whilst You use the Website and Trinayani.co.in’s Related Websites. Words that are capitalized, such as "Personal Data" and "Special Category Personal Data", are defined in clause 7 of this policy.
By accessing and using the Website You are consenting to the collection and use of Your Personal Data in accordance with the terms of this Privacy Policy. By registering an account or logging on as a member on the Website or a Related Website, You are consenting to the collection and use of Your Personal Data and Special Category Personal Data.
You may withdraw Your consent to our collection and use of Your Personal Data at any time by ceasing to use the relevant Website or Related Website. If You are a member that has created an account, You may withdraw Your consent to our collection and use of Your Personal Data and Special Category Personal Data by ceasing to use Your account and making a request for Your account to be suspended or deleted. Requests for suspension or deletion can be made through Your account, or by contacting us using the contact information contained in clause 1 of this Policy. Please note that in order to erase any Personal Data or Special Category Personal Data that we have already collected from You, a request must be made using the process set out in clause 5.6 of this Privacy Policy.
Our contact details are:
Name: Trinayani.Consultancy Services Pvt.Ltd.
Address:Village-Kashinagar Madhusudanpur,P.O.-Madhab nagar,P.S.-Harwoodpoint caostal,Dist.-South 24 parganas,State-West Bengal,Country-India,Pin Code-743374
Phone: +919434623039
Whatsapp:+919647228587
For Privacy Issues Email: info@trinayani.co.in
For Customer Service: info@trinayani.co.in
This privacy policy sets out Trinayani Consultancy Services Pvt.Ltd.'s policies relating to the collection and use of your Personal Information whilst you use the Website and Trinayani Consultancy Services Pvt.Ltd 's related websites.
TrinayaniConsultancy Services Pvt.Ltd. is committed to protecting user privacy. We understand that visitors and users of the Website are concerned about their privacy, and the confidentiality and security of any Personal Information that is provided.
We will only disclose Personal Information in accordance with the Privacy Act 1988 (Cth) (or other applicable law), the Indian Privacy Principles and this privacy policy. If there is any inconsistency, the Privacy Act 1988 (Cth) (or other applicable law) will prevail to the extent of any inconsistency.
Words that are capitalised, such as "Personal Information" and "Sensitive Information" are defined in clause 15 of this policy.
2. Anonymity
Due to the nature of the services provided by Trinayani Consultancy services Pvt.Ltd. it is impractical for us to deal with you without knowing your full name. When you register for our services you are required to use truthful and accurate information and you will not have the option to use a pseudonym.
3. Collection of Information
3.1 All Users
Whenever users (including non-member users) visit the Website, our servers automatically record information for statistical purposes about your usage of the Website such as:
(a) the type of browser used;
(b) the referring URL;
(c) the IP address;
(d) the number and type of pages viewed;
(e) the date and time of visits; and
(f) the exit URL.
This information we collect about you is not Personal Information and, in any event, remains anonymous. We do not link the anonymous information to any other Personal Information unless you have either registered as a member or logged on as a member at the time of use. Accordingly, if you have not identified yourself on the Website, such as by registering as a member or logging on as a member, we will not link a record of your usage of our Website to you personally.
3.2 Members
Upon your registration as a member we collect information about you in order to provide you with the full benefits of membership. We collect non-identifying information as well as Personal Information from you directly when you first register and also from time to time thereafter if you provide us with additional information. Personal Information which may be collected by Trinayani Consultancy Services Pvt.ltd includes, without limitation:
(a) your full name;
(b) your email address;
(c) your residential address;
(d) phone number;
(e) a photograph of you;
(f) your credit card and billing information (if provided by you).
Other information collected by the Trinayani Consultancy Services Pvt.Ltd., which may or may not be considered Personal Information includes, without limitation:
(a) your email address;
(b) your age;
(c) your occupation;
(d) a description of your appearance.
Sensitive Information which may be collected by Trinayani Consultancy Services Pvt.Ltd. includes, without limitation:
(e) your racial or ethnic origin;
(f) your political opinions;
(g) your religious beliefs or affiliations;
(h) your philosophical beliefs;
(i) your sexual preferences or practices;
(j) your criminal record and is only collected if you elect to provide that information to us.
3.3 Cookies
To improve your experience on our site, we may use 'cookies'. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
Our website uses Cookies to support Google Analytics for:
(a) DoubleClick Platform integrations.
(b) Demographic and Interest Reporting.
(c) Display Advertising including Remarketing and Google Display Network Impression Reporting to advertise our services online.
(d) Optimizing and personalizing ad service based on your past visits to our website.
(e) Reporting the use of ad services, and interactions with ad impressions and how they are related to visits to our site.
You can customize or opt out of Google Analytics for Display Advertising using the Ads Settings for your Google account.
3.4 Third Parties
We may allow third-parties, including authorised service providers, advertising companies, data management platforms and ad networks to serve advertisements on our sites. Any information that these third-parties collect via cookies is completely anonymous and is non-identifiable.
You may refuse the use of third party data collection by selecting the appropriate settings on your browser or by using the Online Choices Opt-Out Tool provided at this link.
3.5 Use of Google Analytics
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. Please be advised that to avoid personal data being collected through IP addresses, we use Google Analytics ad-on "anonymized".
By using this website you are deemed to have expressly consented to the use and processing of your data by Google in the manner described in Google's Privacy Policy and for the purposes set out in Clause 3.3. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.
Trinayani Consultancy Services Pvt.Ltd. also uses interfaces with social media sites such as Facebook, LinkedIn, Twitter and others. If you choose to "like" or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information.
3.6 Promotion to you
(a) In order to promote our products and services to you, we may provide a hash of your email address (and no other personal data) to third parties such as Facebook in order to better target our advertising to you by using products such as Facebook's Custom Audiences.
(b) A comparison of your hashed email address will only be for the purpose of promoting our goods and services to you, and will not be used by that third party for any other purpose. The comparison of the hash of your email address will not be used to identify you or your email address, and no further information about you will be provided by us to that third party.
4. Purposes of collecting, holding, using and disclosing Personal Information
4.1 Collect from you only
Where it is reasonable or practical to do so, we will endeavour to only collect Personal Information about you from you.
4.2 Purposes of collecting Personal Information
(a) We will only collect Personal Information that is reasonably necessary for:
(i) enabling us to process your application for membership and enabling us to provide services to you (including creating your publically viewable profile, allowing members to search for suitable members, providing mechanisms for communication between members);
(ii) our internal research and statistical purposes (including market segmentation and customer value analysis);
(iii) enabling us to forward to you other information or material which we believe may be of interest to you; and
(iv) enabling the payment processor to process the payment of subscription fees,(the "Primary Purpose").
(v) any other purpose specified in our Website
(ii) our internal research and statistical purposes (including market segmentation and customer value analysis);
(iii) enabling us to forward to you other information or material which we believe may be of interest to you; and
(iv) enabling the payment processor to process the payment of subscription fees,(the "Primary Purpose").
(v) any other purpose specified in our Website
4.3 Holding of Personal Information
(a) Security
We will take reasonable steps to protect Personal Information that we hold from:
(i) misuse, interference and loss; and
(ii) unauthorised access, modification or disclosure.
(b) Destruction of Personal Information
If:
(i) We hold Personal Information about you; and
(ii) We no longer need the Personal Information for any purpose for which the information may be used or disclosed by us under the Privacy Act 1988 (Cth) or other applicable law; and
(iii) We are not required by or under an Indian law, other applicable law or a court/tribunal order, to retain the information,
We will take reasonable steps in the circumstances to destroy the information or to ensure that the information is de identified.
4.4 Use and disclosure of Personal Information
(a) We will only use or disclose Personal Information for the Primary Purpose where it is reasonably necessary.
(b) We will not use or disclose any Personal Information about you for any purpose other than the Primary Purpose (the "Secondary Purpose") unless:
(i) both of the following apply:
(A) the Secondary Purpose is related to the Primary Purpose and if the Personal Information is Sensitive Information, the Secondary Purpose is directly related to the Primary Purpose; and
(B) you would reasonably expect us to use or disclose the Personal Information for the Secondary Purpose; or
(ii) you have consented to the use or disclosure; or
(iii) The use or disclosure of the Personal Information is required or authorised by or under an Indian law, other applicable law or a court/tribunal order.
4.5 Disclosure to overseas recipients
Any profile information that you have provided to us will be publically viewable on your profile, irrespective of the location of the viewer. By creating a profile you acknowledge that overseas recipients will be able to view your profile.
In order to provide customer support, perform back office functions, fraud prevention tasks or provide services to you we may need to allow our staff or suppliers (who are located or whose resources are located Overseas) to access your profile information, billing information or other personal information that you have supplied.
In all other circumstances we will only disclose Personal Information to an Overseas recipient if:
(a) you consent to the transfer (please note the consent you have given in clause 12 of our terms of use); or
(b) the disclosure of the information is required or authorised by or under an Indian law, other applicable law or a court/tribunal order.
4.6 Unsolicited Information
If we collect Personal Information, which we have not sought or requested, and if we determined that we are otherwise permitted to collect that information in compliance with the Indian Privacy Principles or other applicable law, that information will be dealt with in accordance with the terms of this privacy policy. If however, we determine that the collection of your Personal Information is not permitted under the terms of the Indian Privacy Principles or other applicable law, then we will destroy or de-identify that Information as soon as practicable, where it is lawful and reasonable to do so.
4.7 Information Not Confidential
You agree that any material or information provided by you, save and except for any Personal Information (which may include your full name, postal address, telephone number etc.) the use of which is governed by this Privacy Policy, will be treated as non-confidential and non-proprietary and we may use such material or information without restriction. Specifically, you consent to Trinayani Consultancy Services Pvt.Ltd. using such material or information (including any profile information, photographs, video or audio recordings) that you have provided to us) in order to copy your profile into any other relevant dating site owned and operated by Trinayani Consultancy Services Pvt.Ltd.. You acknowledge that any such material or information provided by you will be available for other members or users of the Website to read.
4.8 Communication
The Company reserves the right to send electronic mail to you regarding recommended matches, notification alerts of activity such as interest alerts or email alerts, for promotions or offers, changes or additions to the Service, or any products and services of the Company and its affiliated businesses. Members may manage their email preferences by using the "Settings / Notifications" function to customize what type of email communications they wish to receive.
4.9 Disclosure to Third Party Country recipients and International Organizations.
Any profile information that You have provided to us will be publicly viewable on Your profile, irrespective of the location of the viewer. By creating a profile You acknowledge that overseas recipients will be able to view Your profile.
In order to provide customer support, perform back office functions, perform fraud prevention tasks, or provide services to You we may need to allow our staff or suppliers (who may be located or whose resources may be located other than Your country of residence) to access Your profile information, billing information or other Personal Data that You have supplied.
We have implemented security measures to protect the security of Your Personal Data. However, as with any transfer of data, there are still risks of data breaches. There may be instances where Your Personal Data is transferred to Third Party Countries and International Organizations, which have not been the subject of an adequacy decision by the General Data Protection Regulation Commission. Such transfers are necessary in order for us to perform our obligations set out in the Trinayani.Co.In Website Terms of Use.
By providing Your Personal Data and Special Category Personal Data You are explicitly consenting to the international transfer and processing of such data in accordance with this Policy, in full and informed knowledge of the risks associated with such transfers and processing.
You may withdraw Your consent at any time by contacting us using the contact information contained in clause 1.2 of this Policy. However, this may affect or limit Your ability to use the Website and Trinayani.Co.In's services.
In all other circumstances we will only disclose Personal Data to a Third Party Country recipient or International Organization if the disclosure of the information is required or authorized by or under a law of the EU, an Australian law, other applicable law or a court/tribunal order.
5. Access and Correction
5.1 Access to Personal Information
We will provide you with access to the Personal Information held by us in relation to you except to the extent that:
(a) giving access would be unlawful; or
(b) denying access is required or authorised by or under an Indian law, other applicable law or a court/tribunal order.
5.2 Request for Access
To request access to the Personal Information held by us about you, you must contact us using the contact details provided in clause 1, following which we will contact you within a reasonable time from our receipt of your request and either provide you with that Personal Information, or notify you when we will provide you with the Personal Information. In any event the Personal Information requested will be provided not more than 30 days after our receipt of your request unless we decide not to provide you with access to the Personal Information in which case we will advise you of the reasons for such decision.
5.3 Commercially Sensitive Information
Where providing access to the Personal Information would reveal evaluative information generated by us in connection with a commercially sensitive decision making process we will give you an explanation for the commercially sensitive decision rather than direct access to the Personal Information.
5.4 Use of Intermediaries
Where because of any of the reasons described in 5.1 above we are not required to provide you with access to the Information then we will, if it is reasonable to do so, give consideration to whether the use of mutually agreed intermediaries would allow sufficient access to meet our respective needs.
5.5 Costs
We reserve the right to charge you for providing access to your Personal Information. Those fees and charges will not be excessive, and will be determined by us from time to time and we will notify you of those costs prior to providing you with access to the Personal Information. We may require those costs to be paid prior to providing you with access.
5.6 Correction of Personal Information
(a) It is your responsibility to ensure that the information you provide to us is accurate and to update your Personal Information as necessary.
(b) If at any time you wish to correct any Personal Information held by us, please contact us as specified in clause 1 and we will correct this record, having regard to the purpose for which it is held, to ensure that the information is accurate, up to date, complete, relevant and not misleading. If we elect not to correct your information, we will notify you, within a reasonable time, of the reason for our refusal, the mechanisms available for you to complain about our refusal and such other matters as required by the Privacy Act 1988 (Cth) or other applicable law.
(c) If:
(i) we correct Personal Information about you that we previously disclosed to another entity to which the Indian Privacy Principles apply; and
(ii) you request us to notify that other entity of the correction, we will take reasonable steps in the circumstances to give that notification unless it is impracticable or unlawful to do so.
(d) If we are not satisfied that the Personal Information is not accurate, complete or up to date, we will, at your request, keep with your Personal Information a statement noting your claim that the Personal Information is not accurate, complete or up to date.
(e) If you wish to have your Personal Information deleted, please let us know and we will take all reasonable steps to delete it, unless we need to keep it for legal reasons.
5.7 Refusal to Correct
If at any time we refuse or deny access to Personal Information to you or refuse to correct Personal Information we will provide you with reasons for such denial or refusal.
5.8 Correction and erasure of Personal Data
It is Your responsibility to ensure that the information You provide to us is accurate and to update Your Personal Data as necessary.
If for any reason You are unable to correct any Personal Data held by us, please contact us using the contact details provided in clause 1.1 and we will take reasonable steps to correct Your Personal Data.
If we elect not to correct Your information, we will notify You within one month of the reason of our refusal and the mechanisms available to You to object to our refusal.
If we correct or erase Personal Data about You that we previously disclosed to another entity we will take reasonable steps in the circumstances to give that notification, unless it is impracticable or unlawful to do so.
If You wish to have Your Personal Data erased, please communicate Your request to us using the contact information provided in clause 1.1. The only circumstances in which we will not take reasonable steps to erase Your Personal Data are where we need to keep it in accordance with another provision of this Privacy Policy, the GDPR, or for any other legal reason. However, our deleting of Your Personal Data will also result in the deletion of Your Trinayani Consultancy Services Pvt Ltd account and will mean You are unable to access our services.
5.9 Restriction of processing
You may request that we limit or restrict the manner in which we deal with and process Your Personal Data. Where we are satisfied grounds for restriction exist, we will only process Your Personal Data: with Your consent; for the establishment, exercise or defense of legal claims against Us; or for the protection of the rights of another natural or legal person.
5.10 Data portability
Insofar as it does not adversely affect the rights and freedoms of others and where You have communicated a request to us using the contact information in clause 1.1:
(a) where we have employed an automated means to process Your Personal Data after receiving Your written request, we will provide You with such Personal Data that we have collected in a structured, commonly used and machine-readable format.
(b) after receiving Your request, where technically feasible, we will transmit Your personal data directly to another data holder.
5.11 Specific objection rights
If it becomes necessary for us to process Your Personal Data without Your consent for reasons of:
(a) performing a task in the public interest;
(b) the exercise of an official authority that has been vested in us; or
(c) where it is in our legitimate interests or the legitimate interests of a third party to do so;
You will have the right to object to such use.
If You object to certain uses of Your Personal Data, we will refrain from processing Your Personal Data unless compelling legitimate grounds exist for the processing which otherwise override Your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims.
If we have collected Your Personal Data in accordance with this Privacy Policy and elect to use such Personal Data for the purposes of direct marketing (to which You consent), You have the right to object at any time to such processing. Upon receiving an objection we will, as soon as is reasonably practical, cease using Your Personal Data for the purposes of direct marketing.
6. Complaints
6.1 Complaint
If you believe that we have used or disclosed your Personal Information in a manner which is contrary to this policy or otherwise breaches an applicable law, then you should email us at info@trinayani.co.in
6.2 Our Response
Within 30 days of receipt of your complaint we will notify you in writing as to what action we propose to take in relation to your complaint and will provide you with details of what further action you can take if you are not satisfied with our response.
7. Definitions
"Act" means the Privacy Act 1988 (Cth);
"Indian Privacy Principles" means the Indian Privacy Principles specified in the Act;
"Information" means Personal Information collected about an individual and includes Sensitive Information;
"Overseas" means outside the boundaries of the Commonwealth of Indian;
"Personal Information" means Information or opinion whether true or not and whether recorded in a material form or not about an individual whose identity is apparent or can reasonably be ascertained from the Information or opinion;
"Purposes" means the Primary and Secondary purposes;
"Sensitive Information" means Information or opinion about any individual's racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or Health Information about an individual;
"you" means the individual about whom we are collecting Information.
"Collection" means the acquisition of Your Personal Data.
"General Data Protection Regulation" and "GDPR" mean Regulation (EU) 2016/679 of The European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.
"International Organization" means an organization and its subordinate bodies governed by public international law, or any other body which is set up by, or on the basis of, an agreement between two or more countries.
"Third Party Country" means a country that is not a member of the European Union.
"Personal Data" means any information relating to an identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person and includes Special Category Personal Data.
"Processing" means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
"Purposes" means the Primary and Secondary purposes.
"Special Category Personal Data" means personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, Your criminal record, genetic and biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning Your sex life or sexual orientation.
"Third Party" means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.
"Related Website" means any other website owned, operated or controlled by Trinayani Consultancy Services Pvt Ltd
"You" means the individual about whom we are collecting Information
Each year thousands of people meet their partners on our web sites and have a trouble-free dating experience. Please take the time to read through our Service Safety tips to ensure that your experience is safe and rewarding.
"You" means the individual about whom we are collecting Information
Each year thousands of people meet their partners on our web sites and have a trouble-free dating experience. Please take the time to read through our Service Safety tips to ensure that your experience is safe and rewarding.
8.Other Precautions
Once you have joined a dating site, it is important to continue to keep your details secure because the search has only just started. Read our Dating Service Tips for more details on how to stay safe when dating online.
Good luck and we hope you find your partner soon!
8.1 Introduction
We, at Info Edge (India) Limited and our affiliated companies worldwide (hereinafter collectively referred to as “IEIL”), are committed to respecting your online privacy and recognize the need for appropriate protection and management of any personally identifiable information you share with us. This Privacy Policy ("Policy") describes how IEIL collects, uses, discloses and transfers personal information of users through its websites and applications, including through www.Trinayani.co.in, mobile applications and online services (collectively, the "Platform").
This policy applies to those who visit the Platform, or whose information IEIL otherwise receives in connection with its services (such as contact information of individuals associated with IEIL including partners) (hereinafter collectively referred to as “Users”). For the purposes of the Privacy Policy, “You" or “Your” shall mean the person who is accessing the Platform.
8.2 Types of Personal Information collected by IEIL
“Personal information” (PI) - means any information relating to an identified or identifiable natural person including common identifiers such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person and any other information that is so categorized by applicable laws.
We collect information about you and/or your usage to provide better services and offerings.
The Personal Information that we collect, and how we collect it, depends upon how you interact with us. We collect the following categories of Personal Information in the following ways:
• We may collect your Personal Information such as name, email address, date of birth, mobile number, mother tongue, password, country, state/nationality, gender, current location, city, pin code, marital status, height, occupation, income etc.
• When you complete your profile, you can share with us additional information, such as details on your personality, family details, contact address and other details about you, as well as content such as photos. To add certain content, like pictures or videos, you may allow us to access your camera or photo album. Some of the information you choose to provide us may be considered “special” or “sensitive” in certain jurisdictions, for example your ethnic origins, religious beliefs, sub caste, physical and mental conditions. By choosing to provide this information, you consent to our processing of the information., when the you sign up as a member or you set up an alert on the Platform, we may reach out to you as per your settings;
• When you complete your profile, you can share with us additional information, such as details on your personality, family details, contact address and other details about you, as well as content such as photos. To add certain content, like pictures or videos, you may allow us to access your camera or photo album. Some of the information you choose to provide us may be considered “special” or “sensitive” in certain jurisdictions, for example your ethnic origins, religious beliefs, sub caste, physical and mental conditions. By choosing to provide this information, you consent to our processing of the information., when the you sign up as a member or you set up an alert on the Platform, we may reach out to you as per your settings;
• Information that one would usually include in a matrimonial profile, including name, contact details such as e-mail address and mobile number, date of birth, educational qualifications, data relating to your current employment, income photographs, visa and work status etc. when you register on the Platform;
• Information about the services that you use and how you use them, including log information and location information, when you are a user of the services through the Platform;
• We may collect your Personal Information such as name, age, contact details, preferences, etc. through surveys and forms, when you choose to participate in these surveys etc.;
• Information about the services that you use and how you use them, including log information and location information, when you are a user of the services through the Platform;
• We may collect your Personal Information such as name, age, contact details, preferences, etc. through surveys and forms, when you choose to participate in these surveys etc.;
• We may collect your documents on age, address, income etc. for verification purposes to provide additional credibility to your profile.
• When you communicate with IEIL or use the Platform to communicate with other members (including advertisers, Users (such as partners), we collect information about your communication and any information you choose to provide;
• When you visit the Platform, we use cookies to automatically collect, store and use technical information about your system and interaction with our Platform;
• When you use a device to access the Platform, IEIL may collect technical or other related information from the device as well as the device location;
• To the extent permitted by law, IEIL may record and monitor your communications with us to ensure compliance with our legal and regulatory obligations and our internal policies. This may include the recording of telephone conversations.
• When you communicate with IEIL or use the Platform to communicate with other members (including advertisers, Users (such as partners), we collect information about your communication and any information you choose to provide;
• When you visit the Platform, we use cookies to automatically collect, store and use technical information about your system and interaction with our Platform;
• When you use a device to access the Platform, IEIL may collect technical or other related information from the device as well as the device location;
• To the extent permitted by law, IEIL may record and monitor your communications with us to ensure compliance with our legal and regulatory obligations and our internal policies. This may include the recording of telephone conversations.
• We may collect your and your partner’s information such as but not limited to name, gender, date and time of birth, city, state, country and email if you avail our horoscope services.
• We may collect, process and store your user ID associated with any social media account (such as your Facebook and Google account) that you use to connect with us or to avail our services
• When you use your social media account information to access the Platform, or otherwise connect your social media account with the services of the Platform, you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that you make available to us through the social media interface. Please see your social media provider's privacy policy and help centre for more information about how they share information when you choose to connect your account.
• We may collect, process and store your user ID associated with any social media account (such as your Facebook and Google account) that you use to connect with us or to avail our services
• When you use your social media account information to access the Platform, or otherwise connect your social media account with the services of the Platform, you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that you make available to us through the social media interface. Please see your social media provider's privacy policy and help centre for more information about how they share information when you choose to connect your account.
8.3 How IEIL may use your Personal Information?
We will only use your personal data in a fair and reasonable manner, and where we have a lawful reason to do so.
Our use of your personal data depends on the purpose for which you interact with us. We may process your Personal Information for the following purposes:
• Protecting our Users and providing you with customer support;
• Our automated systems analyse your content to provide you customised search results and recommendations.
• Send alerts and emails such as match alert mails, membership mails, kundli alert mails, visitor alert mails, new matches mails, contact alert mails, photo request
mails, service mails, promotional mails, SMS alerts and call alerts(s) to you ( To unsubscribe, please visit the Alert Manager link on your profile).
• We also process your chats with other users of the Platform, for purposes such as fulfilment of legal obligations, monitoring for offensive or menacing content etc.
• We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health, improving the Platform and its content to provide better features and services.
• Conducting market research and surveys with the aim of improving our products and services.
• Sending you information about our products and services for marketing purposes and promotions;
• Preventing, detecting, investigating and taking action against crimes (including but not limited to fraud and other financial crimes), any other illegal activities, suspected fraud, or violations of the Platform’s Terms of Use in any jurisdiction
• We also process your chats with other users of the Platform, for purposes such as fulfilment of legal obligations, monitoring for offensive or menacing content etc.
• We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health, improving the Platform and its content to provide better features and services.
• Conducting market research and surveys with the aim of improving our products and services.
• Sending you information about our products and services for marketing purposes and promotions;
• Preventing, detecting, investigating and taking action against crimes (including but not limited to fraud and other financial crimes), any other illegal activities, suspected fraud, or violations of the Platform’s Terms of Use in any jurisdiction
· To the extent required for identity verification and due diligence checks if so undertaken.
· Establishing, exercising or defending legal rights in connection with legal proceedings (including any prospective legal proceedings) and seeking professional or legal advice in relation to such legal proceedings.
· Establishing, exercising or defending legal rights in connection with legal proceedings (including any prospective legal proceedings) and seeking professional or legal advice in relation to such legal proceedings.
8.4 Cookies and Other Tracking Technologies
Some of our web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about web-site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Platform.
Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system
types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Platform and the overall website experience. We may also analyse information that does not contain Personal Information for trends and statistics.
For more information about our use of cookies please refer to our Cookie Policy.
8.5 The Basis/ Grounds which we rely on for collection and processing of your Personal Information:
Your Personal Information is collected and processed by IEIL based on the following legal grounds depending upon the nature of Personal Information and the purposes for which it is processed.
· Consent:
IEIL relies on your consent in order to process your Personal Information in certain situations. If IEIL requires your consent to collect and process certain Personal Information, as per the requirements under the applicable data protection laws, your consent is sought at the time of collection of your Personal Information and such processing will only be performed where consent is secured.
· Compliance with a legal obligation:
Your Personal Information may be processed by IEIL, to the extent that such processing is necessary to allow IEIL to comply with a legal obligation. An example of this would be if IEIL is required to disclose your Personal Information to respond to a court order or if IEIL is required to retain specific records for a fixed period to comply with requirements under any applicable law.
8.6 Information Sharing and Disclosure
Third Party Services: Third parties provide certain services available on the Platform on its behalf. Platform may provide information, including Personal Information and special/ sensitive personal information, that the Platform collects from its users to third-party service providers to help us deliver programs, products, information, and services. Service providers are also an important means by which the Platform maintains its services and mailing lists.
Third Party Services: Third parties provide certain services available on the Platform on its behalf. Platform may provide information, including Personal Information and special/ sensitive personal information, that the Platform collects from its users to third-party service providers to help us deliver programs, products, information, and services. Service providers are also an important means by which the Platform maintains its services and mailing lists.
We restrict access to your Personal Information to employees who we believe reasonably need to know/or
that information to fulfil their functions to provide, operate, develop, or improve our products or services.
IEIL does not disclose, transfer or share your Personal Information with others except with:
· Our affiliates and group companies to the extent required for our internal business and/or administrative purposes and/or general corporate operations and for provision of services;
· Third parties including enforcement, regulatory and judicial authorities, if we determine that disclosure of your Personal Information is required to a) respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; or b) investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Platform’s Terms & Conditions or as otherwise required by law;
· In the event of a merger, acquisition, financing, or sale of assets or any other situation involving the transfer of some or all of IEIL’s business assets we may disclose Personal Information to those involved in the negotiation or transfer.
· Third party service providers and marketing partners that IEIL engages to a) provide services over the Platform on IEIL’s behalf; b) maintain the Platform and mailing lists; or c) communicate with you on IEIL’s behalf about offers relating to its products and/or services. IEIL will take reasonable steps to ensure that these third-party service providers are obligated to protect your Personal Information and are also subject to appropriate confidentiality / non-disclosure obligations.
· Third party service providers and marketing partners that IEIL engages to a) provide services over the Platform on IEIL’s behalf; b) maintain the Platform and mailing lists; or c) communicate with you on IEIL’s behalf about offers relating to its products and/or services. IEIL will take reasonable steps to ensure that these third-party service providers are obligated to protect your Personal Information and are also subject to appropriate confidentiality / non-disclosure obligations.
• Third party advertisers to display advertisements to you when you visit the Platform. The third-party advertisers include financial service providers (such as banks, insurance agents, stock brokers and mortgage lenders) and non-financial companies (such as stores, airlines, and software companies). These companies may use information about you and your visits to this Platform and other web sites to provide advertisements on this Platform.
The Company does not provide any Personal Information to the advertiser when you interact with or view a targeted advertisement. However, if you interact with or view an advertisement, the advertiser may make certain assumptions and, in the process, learn certain Personal Information about you. For instance, if you view and click an advertisement that is targeted towards women in the age group 18- 21 from a specific geographic area, the advertiser may assume that you meet the relevant criteria.
IEIL does not intend to transfer Personal Information without your consent to third parties who are not bound to act on IEIL's behalf unless such transfer is legally required.
If your Personal Information is transferred outside India, we take the necessary steps to protect your Personal Information in accordance with applicable data protection laws.
8.7 Third Party Content:
Please be aware that the Platform sometimes contains links to other sites that are not governed by this Privacy Policy. Users may be directed to third-party sites for more information, such as advertisers, blogs, content sponsorships, vendor services, social networks, etc.
IEIL makes no representations or warranties regarding how your information is stored or used on third-party servers. We recommend that you review the applicable privacy statements and policies of each third-party site linked from the Platform to determine their use of your personal information.
8.8 Children
To use the Platform, you agree that you must be the minimum age (described in this paragraph below) or older.
The minimum age for these purposes shall be eighteen (18), however if local laws require that you must be older for IEIL to be able to lawfully provide the services over the Platform to you then that older age shall apply as the applicable minimum age.
If you are under the age of 18 or the age of majority in your jurisdiction, you must use the Platform under the supervision of your parent, legal guardian or responsible adult.
8.9 Retention of Personal Information
Your Personal Information will not be retained by IEIL any longer than it is necessary for the purposes for which the Personal Information is processed and/or in accordance with legal, regulatory, contractual1 or statutory obligations as applicable.
8.10 Changes to this Privacy Policy
IEIL reserves the right to update, change or modify this Privacy Policy at any time. The Privacy Policy shall come to effect from the date of publication of such update, change or modification
8.11 Disclaimer
IEIL does not store any account related information or any credit / debit card details. IEIL shall not be liable for any loss or damage sustained by Users as a result of any disclosure (inadvertent or otherwise) of any information concerning the User's account, credit cards or debit cards in the course of any online transactions or payments made for any products and/or services offered through the Platform.
In case any Personal Information is shared by you with IEIL, which is not requested by IEIL during registration, (whether mandatorily or optionally), IEIL will not be liable for any information security breach or disclosure in relation to such information.
If you have any questions regarding this Privacy Policy or the protection of your Personal Information, please contact IEIL’s Data Protection Officer/ Grievance Officer at the following:
At the expiry of such periods, your Personal Information will be deleted or archived in compliance with applicable laws
8.12 Controlling your personal information
You have the right to invoke your rights which are available to data principals or data subjects (as per applicable laws and regulations) in relation to your Personal Information which is being processed by IEIL.
IEIL provides you the ability to keep your Personal Information accurate and up-to-date. If at any time you would like to
(a) rectify, update or correct your Personal Information;
(b) obtain confirmation on whether or not your Personal Information is processed by it;
(c) access your Personal Information or exercise your right to data portability; or
(d) exercise your right to restrict the continuing disclosure of your Personal Information to any third party by IEIL in certain circumstances, you are requested to contact us using the contact details mentions below. We will require you to provide a valid proof of your identity, in order to ensure that your rights are respected.
For the exercise of certain rights, you may be required to approach the relevant authority / designated officer as per the provisions of the applicable data protection laws.
IEIL may in accordance with the provisions of applicable data protection laws, charge a fee for fulfilling your request, in particular in case of excessive or manifestly unfounded request. Further you acknowledge that the abovementioned rights are not absolute and are subject to limitations as per the applicable data protection laws.
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